Terms and Conditions for SMS Messaging
Effective Date: 1/27/2025
These Terms and Conditions ("Terms") govern the use of SMS messaging services ("SMS Service") provided by Autoworks of Valdese, Inc. ("we", "our", "us") to individuals ("you", "your", "user"). By opting in to or using our SMS Service, you agree to these Terms. If you do not agree with these Terms, you should not use our SMS Service.
1. Opt-In to SMS Messaging
By providing your mobile phone number and consenting to receive SMS messages from us, you agree to receive marketing, transactional, or informational messages via text. You acknowledge that your consent is not a condition for purchasing any goods or services from us.
Opt-In Method: You can opt in to receive messages by texting a keyword (e.g., “JOIN”) to our short code or another method specified by us.
Message Frequency: The frequency of messages may vary based on the nature of the service or promotional campaign.
2. Opt-Out and Unsubscribe
You have the right to opt out of receiving SMS messages at any time.
To Unsubscribe: Simply reply to any of our SMS messages with the word “STOP.” Upon opting out, you will receive a confirmation message stating that you have been unsubscribed, and you will no longer receive further SMS messages unless you opt-in again.
Help and Support: To request assistance or get help with your SMS subscription, reply with "HELP" to any SMS message, and we will provide you with additional instructions.
3. Use of SMS Service
By using our SMS Service, you agree to the following:
- You will only provide accurate and truthful information when opting into the SMS service.
- You are solely responsible for ensuring that the phone number provided is correct and that you are authorized to receive SMS messages on that number.
- You will notify us promptly if your phone number changes or if you no longer wish to receive SMS messages.
- You understand and agree that message and data rates may apply, depending on your mobile carrier and plan.
4. Message Content
We may send you a variety of messages, including but not limited to:
- Promotional messages: Discounts, special offers, and new products.
- Transactional messages: Order confirmations, appointment reminders, or customer support messages.
- Informational messages: Important updates, reminders, or other information relevant to the services we provide.
We are not responsible for any delays or failures in message delivery due to network issues, mobile carrier problems, or other technical failures.
5. Data Usage and Privacy
By subscribing to our SMS Service, you agree to the collection and use of your phone number as described in our Privacy Policy https://autoworksgarage.com/privacy. We do not share your personal information with third parties except as necessary to operate the SMS service, comply with legal requirements, or as otherwise described in the Privacy Policy.
6. Restrictions on Use
You agree not to use the SMS Service for any unlawful purpose, including but not limited to:
- Sending unsolicited messages (spam).
- Violating any local, state, or federal laws, including the Telephone Consumer Protection Act (TCPA) or CAN-SPAM Act.
- Impersonating others or using the SMS Service in a way that damages, disables, or overburdens the network.
We reserve the right to suspend or terminate your access to the SMS Service if you violate these Terms or engage in any prohibited activities.
7. Liability and Disclaimers
Limitation of Liability: We are not liable for any indirect, incidental, special, or consequential damages arising out of the use of our SMS Service, including issues related to delivery failures, message delays, or errors in transmission.
No Warranty: The SMS Service is provided "as is," and we do not guarantee the availability, reliability, or functionality of the service at all times. We are not responsible for any technical issues with the mobile network or your device that affect your ability to receive messages.
8. Amendments to the Terms
We reserve the right to modify or update these Terms at any time. If we make changes, we will notify you by updating the "Effective Date" at the top of this page or via SMS. Continued use of the SMS Service after any updates will constitute your acceptance of the revised Terms.
9. Governing Law
These Terms are governed by the laws of USA, and any disputes related to these Terms will be resolved in the appropriate courts of USA.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions or our SMS Service, please contact us at:
- Email: service@autoworksgarage.com
- Phone: 828-893-0091
- Postal Address: 840 Main Street West Valdese NC 28690